Running an Effective Help Desk

By Wiley

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Many companies have implemented traditional Help Desk Operations. If clients have a computer problem, they pick up the phone and either log in the problem via voice mail or immediately reach a Help Desk Operator. This book aims to guide the Help Desk department through each step of setting up both a traditional and web-related Help Desk. The book contains ready-to-use templates in both Word and HTML formats for many different Help Desk projects.

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Amazon > Books > Specialty Boutique > New, Used & Rental Textbooks > Computer Science

Amazon > Books > Subjects > Computers & Technology > Networking

Amazon > Books > Subjects > Computers & Technology > Computer Science

Amazon > Books > Subjects > Computers & Technology > Business & Management > Management Information Systems

Amazon > Books > Subjects > Business & Investing > Small Business & Entrepreneurship > Entrepreneurship

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