THE C-LEVEL GUIDE TO SUCCEEDING WITH LEAN -- MASAAKI IMAI, bestselling author of Kaizen and Gemba Kaizen -- BOB EMILIANI, author, , and Professor, Connecticut State University -- JERRY J. JASINOWSKI, former President of the National Association of Manufacturers The Lean Turnaround -- JOHN SHOOK, Chairman and CEO, Lean Enterprise Institute -- JOHN CHILDS, founder and CEO, of J. W. Childs Associates L.P. -- GARY S. KAPLAN, MD, Chairman and CEO of the Virginia Mason Health System Lean isn't just for manufacturing anymore . . . Few business leaders in the world have applied Lean strategy as successfully as Art Byrne has--and none has the ability to explain how to do it with such succinctness and clarity. Famous for turning around the wire management company Wiremold, where he rethought every aspect of operations from the customer's standpoint--and got everyone else in the company to do likewise--Byrne has successfully implemented Lean strategies in more than 30 companies in 14 different countries. In , this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present position at a private equity firm. Whatever type of company you run, Lean can be used to improve virtually every aspect of operations, from training and leading employees to accounting and payroll issues. explains all the ins and outs of applying Lean strategy to: Instead of attempting to get customers to conform to your way of doing things--which is, sadly, what most managers are taught to do--you need to configure your company to be responsive to the customers. This is at the core of Byrne's method--and it always works.