The Complete Project Manager: Integrating People, Organizational, and Technical Skills is the practical guide that addresses the soft project management skills that are so essential to successful project, program, and portfolio management. Through a storytelling approach, the authors explain the necessary skills and how to use them to create an environment that supports project success. They demonstrate both the why and the how of creatively applying soft project management skills in the areas of leadership, conflict resolution, negotiations, change management, and more. The Complete Project Manager integrates theory and application, humor and passion, and concepts and examples drawn from the authors experiences as well as from contributors who share their stories. The concepts are easy to understand, universal, powerful, and readily applicable. There is no complicated model to understand before practicing what you learn...or wish you had learned when starting your career. Achieve greater results through changed thinking in a way that is simple and immediately actionable! This guide has an accompanying workbook,The Complete Project Manager s Toolkit, sold separately.