United States
| Price |
|
|||||
| Range | ||||||
|
Low $0.01
High $10.99
|
||||||
| Rating | Review this product | |||||
|
Product Description
In the great boom of the 1990's, top management's compensation soared, but the wages of most Americans barely grew at all. This wages stagnation has baffled experts, but in , Simon Head points to information technology as the prime cause of this growing wage disparity.
Many economists, technologists and business consultants have predicted that IT would liberate the work force, bringing self-managed work teams and decentralized decision making. Head argues that the opposite has happened. Reengineering, a prime example of how business processes have been computerized, has instead simplified the work of middle and lower level employees, fenced them in with elaborate rules, and set up digital monitoring to make sure that the rules are obeyed. This is true even in such high-skill professions as medicine, where decision-making software in the hands of HMO's decides the length of a patient's stay in hospital and determines the treatments patients will or will not receive. In lower-skill jobs, such as in the call center industry, workers are subject to the indignity of scripting software that lays out the exact conversation, line by line, which agents must follow when speaking with customers. Head argues that these computer systems devalue a worker's experience and skill, and subject employees to a degree of supervision which is excessive and demeaning. The harsh and often unstable work regime of reengineering also undermines the security of employees and so weakens their bargaining power in the workplace. Drawing upon ten years of research visiting work places across America, ranging from medical offices to machine tool plants, Head offers dramatic insight into the impact of information technology on the quality of working life in the United States.
Product CategoriesAmazon > Books > Subjects > Politics & Social Sciences > Politics & Government > Specific Topics > Labor & Industrial Relations Amazon > Books > Subjects > Science & Math > Technology Amazon > Books > Subjects > Engineering & Transportation > Engineering Amazon > Books > Subjects > Computers & Technology > Business & Management Amazon > Books > Subjects > Business & Investing > Industries & Professions > Information Management Amazon > Books > Subjects > Business & Investing > Economics > Labor & Industrial Relations Amazon > Books > Subjects > Business & Investing > Economics > Economic Conditions PriceZombie > Books * PriceZombie is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.
|
||||||||||||||||||||||||||||||||||||||||||||||||||
0 Reviews / Discussion
| Disclaimer: The prices and availability displayed on PriceZombie are taken directly from the vendor's website or data feed. Some, but not all, vendors pay a small affiliate fee if you purchase their items through a PriceZombie link. Learn more. PriceZombie strives for accuracy, however the same price may not be available in your location. Heavily discounted items may sell out quickly. Always refer directly to the vendor's website to confirm prices. |