Product Description

Clinical communication has been formally taught to medical students in the first few years of their course for several years, but it is only in relatively recent times that clinical communication has become routinely assessed. Increasingly, students recognize the fact that their "general" communication skills do not automatically translate into effective clinical communication.L L This textbook reflects the shifts described above and presents the medical student with a compelling resource in a field which has come of age. is designed to be the first textbook of choice for lecturers and students alike, for early use in the medical degree. The book recognizes that this subject is often taught in parallel with Clinical Skills, and makes appropriate links.L L The book is unapologetically practical in its remit--it aims to equip students to deal with all kinds of clinical encounters, and to optimize the ways in which they communicate with patients and colleagues. Coverage features written communication, and also includes presenting patients to colleagues. Importantly, the book draws on patient and service-user involvement as well as a range of professional views. Readers can listen to these original interviews which are available as podcasts on the book's Online Resource Center. Extracts from these interviews are woven into the text of the book, and are designed in a second color for ease of reference. Similarly, sample conversational script is printed in color so that students can easily scan for examples of positive communication. However, a pragmatic approach is taken; coverage of what to do when things go wrong is also provided.L L assumes no prior knowledge, but the communication challenges which the book addresses do advance throughout the chapters. The book starts with the basics of why clinical communication is taught, the process of the medical interview, and taking a medical history. The middle section of the book covers how to talk with other professionals, to a diverse range of patients, to children and young people, and to people with mental health problems. The final section of the book covers information-giving skills which have become more prominent across medicine, including managing uncertainty, explaining risk, patient safety, dealing with complaints and breaking bad news. The material is written to apply to a range of settings, not limiting itself to general practice.L L The advice provided in the book is informed by, and aknowledges key theories and frameworks. Indeed, the Editor completed a through literature review to underpin the writing of the book, and links to much of this research are provided on the book's online resource center. In terms of comprehensiveness, this text spans the undergraduate clinical communication curriculum and is benchmarked against several international statements on doctor-patient communication.