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  • The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship

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Buy from Amazon $49.95$0.01 $40.00 $30.00 $20.00 $10.00 Jul Sep Nov Jan Mar May Jul Sep Nov Jan Mar May 2014 2015 2016 $31.68, May 13 - Jun 13$2.45, May 13 - Sep 15$0.01, May 13 - Sep 4$34.91, Jun 14 - Aug 19$2.45, May 13 - Sep 15$0.01, May 13 - Sep 4$34.56, Aug 20 - Aug 27$2.45, May 13 - Sep 15$0.01, May 13 - Sep 4$34.21, Aug 28 - Sep 1$2.45, May 13 - Sep 15$0.01, May 13 - Sep 4$34.17, Sep 4 - Sep 30$2.45, May 13 - Sep 15$0.01, May 13 - Sep 4$34.17, Sep 4 - Sep 30$2.45, May 13 - Sep 15$1.08, Sep 6 1:10 pm$34.17, Sep 4 - Sep 30$2.45, May 13 - Sep 15$0.99, Sep 8 7:30 pm$34.17, Sep 4 - Sep 30$2.45, May 13 - Sep 15$0.98, Sep 11 1:01 am$34.17, Sep 4 - Sep 30$2.45, May 13 - Sep 15$1.09, Sep 13 6:48 am$34.17, Sep 4 - Sep 30$2.45, May 13 - Sep 15$0.90, Sep 15 8:13 am$34.17, Sep 4 - Sep 30$2.43, Sep 19 9:41 am$0.76, Sep 19 9:41 am$34.17, Sep 4 - Sep 30$2.37, Sep 22 8:19 am$0.59, Sep 22 8:19 am$34.17, Sep 4 - Sep 30$2.33, Sep 24 4:45 am$0.48, Sep 24 4:45 am$34.17, Sep 4 - Sep 30$2.29, Sep 26 5:08 am$0.37, Sep 26 5:08 am$34.17, Sep 4 - Sep 30$2.25, Sep 28 5:04 am$0.29, Sep 28 5:04 am$34.17, Sep 4 - Sep 30$2.21, Sep 30 5:28 am$0.25, Sep 30 5:28 am$43.77, Oct 2 7:58 am$2.17, Oct 2 7:58 am$0.21, Oct 2 7:58 am$43.18, Oct 4 - Oct 8$2.13, Oct 4 10:03 am$0.17, Oct 4 10:03 am$43.18, Oct 4 - Oct 8$2.09, Oct 6 11:49 am$0.10, Oct 6 11:49 am$43.18, Oct 4 - Oct 8$2.04, Oct 8 2:02 pm$0.09, Oct 8 2:02 pm$44.25, Oct 10 - Oct 12$2.00, Oct 10 4:34 pm$0.01, Oct 10 - Mar 27$44.25, Oct 10 - Oct 12$1.96, Oct 12 7:23 pm$0.01, Oct 10 - Mar 27$44.10, Oct 14 - Oct 20$1.92, Oct 14 9:38 pm$0.01, Oct 10 - Mar 27$44.10, Oct 14 - Oct 20$1.85, Oct 18 4:58 am$0.01, Oct 10 - Mar 27$44.10, Oct 14 - Oct 20$1.81, Oct 20 9:30 am$0.01, Oct 10 - Mar 27$44.34, Oct 22 - Oct 27$1.76, Oct 22 3:31 pm$0.01, Oct 10 - Mar 27$44.34, Oct 22 - Oct 27$1.67, Oct 27 4:31 am$0.01, Oct 10 - Mar 27$34.17, Nov 1 - Jan 10$2.44, Nov 1 - Feb 24$0.01, Oct 10 - Mar 27$44.67, Jan 11 - Jan 19$2.44, Nov 1 - Feb 24$0.01, Oct 10 - Mar 27$47.32, Jan 21 - Jan 26$2.44, Nov 1 - Feb 24$0.01, Oct 10 - Mar 27$47.45, Jan 28 - Feb 5$2.44, Nov 1 - Feb 24$0.01, Oct 10 - Mar 27$43.96, Feb 7 - Feb 18$2.44, Nov 1 - Feb 24$0.01, Oct 10 - Mar 27$47.45, Feb 20 - Mar 2$2.44, Nov 1 - Feb 24$0.01, Oct 10 - Mar 27$47.45, Feb 20 - Mar 2$2.45, Feb 26 - Mar 8$0.01, Oct 10 - Mar 27$47.45, Feb 20 - Mar 2$23.53, Mar 11 2:18 am$0.01, Oct 10 - Mar 27$47.45, Feb 20 - Mar 2$23.51, Mar 13 - Mar 18$0.01, Oct 10 - Mar 27$47.45, Feb 20 - Mar 2$24.29, Mar 20 - Mar 29$0.01, Oct 10 - Mar 27$47.45, Feb 20 - Mar 2$24.29, Mar 20 - Mar 29$0.40, Mar 29 10:53 pm$47.45, Feb 20 - Mar 2$24.17, Apr 1 8:44 am$0.55, Apr 1 - Apr 6$47.45, Feb 20 - Mar 2$23.94, Apr 4 1:18 am$0.55, Apr 1 - Apr 6$47.45, Feb 20 - Mar 2$24.29, Apr 6 - Apr 23$0.55, Apr 1 - Apr 6$47.45, Feb 20 - Mar 2$24.29, Apr 6 - Apr 23$0.54, Apr 9 9:19 am$47.45, Feb 20 - Mar 2$24.29, Apr 6 - Apr 23$0.53, Apr 12 - Apr 15$47.45, Feb 20 - Mar 2$24.29, Apr 6 - Apr 23$0.52, Apr 17 - Apr 20$47.45, Feb 20 - Mar 2$24.29, Apr 26 - Jun 13$0.50, Apr 26 1:06 am$47.45, Feb 20 - Mar 2$24.29, Apr 26 - Jun 13$0.49, Apr 29 - May 1$47.45, Feb 20 - Mar 2$24.29, Apr 26 - Jun 13$0.48, May 4 - May 7$47.45, Feb 20 - Mar 2$24.29, Apr 26 - Jun 13$0.94, May 11 8:07 am$47.45, Feb 20 - Mar 2$24.29, Apr 26 - Jun 13$0.89, May 14 1:40 pm$47.45, Feb 20 - Mar 2$24.29, Apr 26 - Jun 13$0.84, May 18 5:45 pm$47.45, Feb 20 - Mar 2$24.29, Apr 26 - Jun 13$0.81, May 22 10:07 pm$47.45, Feb 20 - Mar 2$24.29, Apr 26 - Jun 13$0.80, May 27 5:25 am$47.45, Feb 20 - Mar 2$24.29, Apr 26 - Jun 13$0.79, May 31 7:26 pm$47.45, Feb 20 - Mar 2$24.29, Apr 26 - Jun 13$0.72, Jun 5 10:27 am$47.45, Feb 20 - Mar 2$24.29, Apr 26 - Jun 13$0.67, Jun 9 - Jun 13$47.45, Feb 20 - Mar 2$24.30, Jun 17 - Jun 21$0.46, Jun 17 7:08 am$47.45, Feb 20 - Mar 2$24.30, Jun 17 - Jun 21$0.01, Jun 21 - Jun 24$47.45, Feb 20 - Mar 2$24.21, Jun 24 8:41 pm$0.01, Jun 21 - Jun 24$47.45, Feb 20 - Mar 2$24.12, Jun 28 11:09 pm$0.94, Jun 28 - Jul 20$47.45, Feb 20 - Mar 2$23.97, Jul 3 2:10 am$0.94, Jun 28 - Jul 20$47.45, Feb 20 - Mar 2$23.79, Jul 7 8:24 am$0.94, Jun 28 - Jul 20$47.45, Feb 20 - Mar 2$23.55, Jul 12 8:03 pm$0.94, Jun 28 - Jul 20$47.45, Feb 20 - Mar 2$23.38, Jul 16 11:45 am$0.94, Jun 28 - Jul 20$47.45, Feb 20 - Mar 2$23.22, Jul 20 2:42 am$0.94, Jun 28 - Jul 20$47.45, Feb 20 - Mar 2$23.07, Jul 23 3:17 pm$1.37, Jul 23 3:17 pm$47.45, Feb 20 - Mar 2$22.92, Jul 27 4:57 am$1.33, Jul 27 4:57 am$47.45, Feb 20 - Mar 2$23.61, Jul 30 - Aug 25$0.94, Jul 30 6:59 pm$47.45, Feb 20 - Mar 2$23.61, Jul 30 - Aug 25$1.94, Aug 3 8:48 am$47.45, Feb 20 - Mar 2$23.61, Jul 30 - Aug 25$1.85, Aug 7 12:00 am$47.45, Feb 20 - Mar 2$23.61, Jul 30 - Aug 25$1.97, Aug 10 7:59 pm$47.45, Feb 20 - Mar 2$23.61, Jul 30 - Aug 25$2.33, Aug 14 2:37 pm$47.45, Feb 20 - Mar 2$23.61, Jul 30 - Aug 25$1.95, Aug 18 8:14 am$47.45, Feb 20 - Mar 2$23.61, Jul 30 - Aug 25$2.10, Aug 22 2:48 am$47.45, Feb 20 - Mar 2$23.61, Jul 30 - Aug 25$1.12, Aug 25 8:57 pm$47.45, Feb 20 - Mar 2$23.60, Aug 29 - Sep 6$0.92, Aug 29 - Sep 2$47.45, Feb 20 - Mar 2$23.60, Aug 29 - Sep 6$0.79, Sep 6 7:03 am$47.45, Feb 20 - Mar 2$23.61, Sep 10 - Oct 3$0.49, Sep 10 5:01 am$47.45, Feb 20 - Mar 2$23.61, Sep 10 - Oct 3$0.19, Sep 14 1:19 am$47.45, Feb 20 - Mar 2$23.61, Sep 10 - Oct 3$0.01, Sep 17 - Sep 21$47.45, Sep 25 - Oct 3$23.61, Sep 10 - Oct 3$2.26, Sep 25 6:27 pm$47.45, Sep 25 - Oct 3$23.61, Sep 10 - Oct 3$0.01, Sep 29 - Oct 23$49.95, Oct 7 - Jan 6$24.30, Oct 7 - Apr 14$0.01, Sep 29 - Oct 23$49.95, Oct 7 - Jan 6$24.30, Oct 7 - Apr 14$3.60, Oct 27 1:07 pm$49.95, Oct 7 - Jan 6$24.30, Oct 7 - Apr 14$2.63, Oct 31 12:50 pm$49.95, Oct 7 - Jan 6$24.30, Oct 7 - Apr 14$2.74, Nov 2 12:45 pm$49.95, Oct 7 - Jan 6$24.30, Oct 7 - Apr 14$2.40, Nov 6 3:53 pm$49.95, Oct 7 - Jan 6$24.30, Oct 7 - Apr 14$2.26, Nov 10 6:30 pm$49.95, Oct 7 - Jan 6$24.30, Oct 7 - Apr 14$1.87, Nov 14 8:33 pm$49.95, Oct 7 - Jan 6$24.30, Oct 7 - Apr 14$1.71, Nov 19 5:46 am$49.95, Oct 7 - Jan 6$24.30, Oct 7 - Apr 14$1.08, Nov 23 3:41 pm$49.95, Oct 7 - Jan 6$24.30, Oct 7 - Apr 14$1.20, Nov 28 6:26 am$49.95, Oct 7 - Jan 6$24.30, Oct 7 - Apr 14$1.63, Dec 3 3:17 am$49.95, Oct 7 - Jan 6$24.30, Oct 7 - Apr 14$1.37, Dec 8 12:56 am$49.95, Oct 7 - Jan 6$24.30, Oct 7 - Apr 14$2.35, Dec 13 3:15 am$49.95, Oct 7 - Jan 6$24.30, Oct 7 - Apr 14$1.99, Dec 18 6:17 am$49.95, Oct 7 - Jan 6$24.30, Oct 7 - Apr 14$1.40, Dec 23 2:48 am$49.95, Oct 7 - Jan 6$24.30, Oct 7 - Apr 14$1.27, Dec 28 7:55 am$49.95, Oct 7 - Jan 6$24.30, Oct 7 - Apr 14$1.21, Jan 2 2:29 am$49.95, Oct 7 - Jan 6$24.30, Oct 7 - Apr 14$0.01, Jan 6 11:44 pm$47.45, Jan 11 9:46 pm$24.30, Oct 7 - Apr 14$5.99, Jan 11 - Apr 2$49.95, Jan 16 - Jan 31$24.30, Oct 7 - Apr 14$5.99, Jan 11 - Apr 2$47.45, Feb 6 - Feb 22$24.30, Oct 7 - Apr 14$5.99, Jan 11 - Apr 2$49.95, Feb 27 - Mar 10$24.30, Oct 7 - Apr 14$5.99, Jan 11 - Apr 2$45.07, Mar 22 - Apr 14$24.30, Oct 7 - Apr 14$5.99, Jan 11 - Apr 2$45.07, Mar 22 - Apr 14$24.30, Oct 7 - Apr 14$5.96, Apr 14 7:30 am 149,9772,940,714 2,343,750 1,562,500 781,250 Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun 2015 2016

Price Details

New

Last Seen $45.07 Apr 14, '16
Highest $49.95 Feb 27, '16
Lowest $31.68 May 13, '14
Average $45.07 (30d avg)
$48.07 (90d avg)
$48.96 (180d avg)
$48.91 (365d avg)
$43.55 (Lifetime average)
Added May 13, 2014

3rd Party New

Last Seen $24.30 Apr 14, '16
Highest $24.30 Oct 7, '15
Lowest $1.67 Oct 27, '14
Average $24.30 (30d avg)
$24.30 (90d avg)
$24.30 (180d avg)
$24.10 (365d avg)
$14.77 (Lifetime average)
Added May 13, 2014

3rd Party Used

Last Seen $5.96 Apr 14, '16
Highest $5.99 Jan 11, '16
Lowest $0.01 Jan 6, '16
Average $5.99 (30d avg)
$5.99 (90d avg)
$3.84 (180d avg)
$2.32 (365d avg)
$1.25 (Lifetime average)
Added May 13, 2014

Sales Rank

30 day average: 2,233,943
90 day average: 2,098,776

Product Description

Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy.

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