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  • What to Say When Things Get Tough: Business Communication Strategies for Winning People Over When They're Angry, Worried and Sus

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Buy from Amazon $18.15$0.43 $20.00 $15.00 $10.00 $5.00 Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun 2014 2015 2016 $12.99, Dec 2 - Dec 6$13.06, Dec 9 - Jan 3$13.13, Jan 5 - Jan 19$13.19, Jan 19 - Feb 12$13.25, Feb 13 - Mar 2$15.14, Mar 3 - Mar 6$13.11, Mar 7 - Mar 16$12.97, Mar 16 - Apr 7$13.04, Apr 8 - Apr 29$13.11, Apr 30 - May 19$13.11, Apr 30 - May 19$9.47, May 3 - Jun 16$5.30, May 4 - May 5$13.11, Apr 30 - May 19$9.47, May 3 - Jun 16$5.12, May 6 7:12 am$13.11, Apr 30 - May 19$9.47, May 3 - Jun 16$5.03, May 7 - May 9$13.11, Apr 30 - May 19$9.47, May 3 - Jun 16$4.78, May 10 - May 12$13.11, Apr 30 - May 19$9.47, May 3 - Jun 16$5.52, May 13 - Jun 10$13.17, May 20 - May 28$9.47, May 3 - Jun 16$5.52, May 13 - Jun 10$13.23, May 29 - Jun 19$9.47, May 3 - Jun 16$5.52, May 13 - Jun 10$13.23, May 29 - Jun 19$9.47, May 3 - Jun 16$5.49, Jun 11 - Jun 12$13.23, May 29 - Jun 19$9.47, May 3 - Jun 16$5.31, Jun 13 - Jun 15$13.23, May 29 - Jun 19$9.47, May 3 - Jun 16$5.05, Jun 16 10:45 pm$13.23, May 29 - Jun 19$9.35, Jun 19 5:07 am$4.89, Jun 19 5:07 am$13.29, Jun 20 - Jul 3$9.22, Jun 21 11:22 am$4.74, Jun 21 11:22 am$13.29, Jun 20 - Jul 3$9.11, Jun 23 6:26 pm$4.64, Jun 23 6:26 pm$13.29, Jun 20 - Jul 3$8.96, Jun 26 2:30 am$4.53, Jun 26 2:30 am$13.29, Jun 20 - Jul 3$8.88, Jun 27 4:10 pm$4.46, Jun 27 4:10 pm$13.29, Jun 20 - Jul 3$8.78, Jun 29 11:57 pm$4.35, Jun 29 11:57 pm$13.29, Jun 20 - Jul 3$8.58, Jul 2 3:07 am$4.25, Jul 2 3:07 am$13.35, Jul 4 - Jul 11$8.43, Jul 4 11:30 am$4.13, Jul 4 11:30 am$13.35, Jul 4 - Jul 11$8.32, Jul 6 11:43 pm$4.04, Jul 6 11:43 pm$13.35, Jul 4 - Jul 11$8.20, Jul 9 12:36 pm$3.95, Jul 9 12:36 pm$13.35, Jul 4 - Jul 11$8.08, Jul 11 11:37 pm$3.86, Jul 11 11:37 pm$13.41, Jul 13 - Jul 21$8.02, Jul 13 5:13 am$3.79, Jul 13 5:13 am$13.41, Jul 13 - Jul 21$7.88, Jul 16 1:58 am$3.66, Jul 16 1:58 am$13.41, Jul 13 - Jul 21$7.74, Jul 18 4:21 pm$3.54, Jul 18 4:21 pm$13.41, Jul 13 - Jul 21$7.68, Jul 20 8:31 pm$3.46, Jul 20 8:31 pm$13.47, Jul 23 - Aug 2$7.61, Jul 23 3:48 am$3.36, Jul 23 3:48 am$13.47, Jul 23 - Aug 2$7.52, Jul 24 10:08 pm$3.30, Jul 24 10:08 pm$13.47, Jul 23 - Aug 2$7.42, Jul 27 3:30 pm$3.20, Jul 27 3:30 pm$13.47, Jul 23 - Aug 2$7.32, Jul 29 10:37 am$3.14, Jul 29 10:37 am$13.47, Jul 23 - Aug 2$7.20, Aug 1 4:35 am$3.06, Aug 1 4:35 am$13.53, Aug 2 - Aug 12$7.12, Aug 2 - Aug 3$2.99, Aug 2 - Aug 25$13.53, Aug 2 - Aug 12$7.04, Aug 5 6:12 pm$2.99, Aug 2 - Aug 25$13.53, Aug 2 - Aug 12$6.94, Aug 7 8:36 pm$2.99, Aug 2 - Aug 25$13.53, Aug 2 - Aug 12$6.86, Aug 8 - Aug 10$2.99, Aug 2 - Aug 25$13.53, Aug 2 - Aug 12$6.78, Aug 12 8:11 pm$2.99, Aug 2 - Aug 25$13.59, Aug 13 - Aug 23$6.70, Aug 14 6:25 pm$2.99, Aug 2 - Aug 25$13.59, Aug 13 - Aug 23$6.64, Aug 15 - Aug 16$2.99, Aug 2 - Aug 25$13.59, Aug 13 - Aug 23$6.56, Aug 18 7:02 pm$2.99, Aug 2 - Aug 25$13.59, Aug 13 - Aug 23$6.50, Aug 21 2:58 am$2.99, Aug 2 - Aug 25$13.65, Aug 24 - Sep 4$6.36, Aug 24 3:02 am$2.99, Aug 2 - Aug 25$13.65, Aug 24 - Sep 4$9.62, Aug 25 - Sep 4$2.93, Aug 26 5:51 am$13.65, Aug 24 - Sep 4$9.62, Aug 25 - Sep 4$2.88, Aug 28 8:56 am$13.65, Aug 24 - Sep 4$9.62, Aug 25 - Sep 4$2.83, Aug 30 1:14 pm$13.65, Aug 24 - Sep 4$9.62, Aug 25 - Sep 4$2.79, Sep 1 6:21 pm$13.65, Aug 24 - Sep 4$9.62, Aug 25 - Sep 4$2.75, Sep 4 12:56 am$13.71, Sep 6 - Sep 15$9.54, Sep 6 6:58 am$2.72, Sep 6 6:58 am$13.71, Sep 6 - Sep 15$9.46, Sep 8 12:51 pm$2.69, Sep 8 12:51 pm$13.71, Sep 6 - Sep 15$9.36, Sep 10 6:52 pm$2.65, Sep 10 6:52 pm$13.71, Sep 6 - Sep 15$9.24, Sep 13 1:00 am$2.60, Sep 13 1:00 am$13.71, Sep 6 - Sep 15$9.20, Sep 15 12:06 am$2.56, Sep 15 12:06 am$13.77, Sep 19 - Sep 23$9.06, Sep 19 1:13 am$2.76, Sep 19 1:13 am$13.77, Sep 19 - Sep 23$8.96, Sep 21 11:31 pm$2.99, Sep 21 - Sep 27$13.77, Sep 19 - Sep 23$8.86, Sep 23 6:55 pm$2.99, Sep 21 - Sep 27$13.90, Sep 25 - Oct 5$8.78, Sep 25 6:37 pm$2.99, Sep 21 - Sep 27$13.90, Sep 25 - Oct 5$8.66, Sep 27 8:59 pm$2.99, Sep 21 - Sep 27$13.90, Sep 25 - Oct 5$9.61, Sep 29 9:39 pm$2.98, Sep 29 9:39 pm$13.90, Sep 25 - Oct 5$9.16, Oct 3 3:31 am$2.96, Oct 3 3:31 am$13.90, Sep 25 - Oct 5$9.05, Oct 5 5:19 am$2.99, Oct 5 - Oct 7$13.34, Oct 7 - Oct 12$8.67, Oct 7 7:25 am$2.99, Oct 5 - Oct 7$13.34, Oct 7 - Oct 12$8.54, Oct 9 10:09 am$2.96, Oct 9 10:09 am$13.34, Oct 7 - Oct 12$8.39, Oct 12 2:04 pm$2.89, Oct 12 2:04 pm$13.83, Oct 14 - Oct 23$8.30, Oct 14 4:09 pm$2.78, Oct 14 4:09 pm$13.83, Oct 14 - Oct 23$8.19, Oct 16 8:09 pm$2.84, Oct 16 8:09 pm$13.83, Oct 14 - Oct 23$8.12, Oct 19 12:16 am$2.83, Oct 19 12:16 am$13.83, Oct 14 - Oct 23$8.05, Oct 21 7:08 am$2.79, Oct 21 7:08 am$13.83, Oct 14 - Oct 23$7.94, Oct 23 1:49 pm$2.69, Oct 23 1:49 pm$13.76, Oct 29 - Nov 9$7.83, Oct 29 12:44 am$2.58, Oct 29 12:44 am$13.76, Oct 29 - Nov 9$7.69, Nov 3 12:36 pm$2.36, Nov 3 12:36 pm$13.76, Oct 29 - Nov 9$7.52, Nov 9 2:43 pm$2.12, Nov 9 2:43 pm$13.69, Nov 12 - Nov 22$7.50, Nov 12 9:55 am$2.04, Nov 12 9:55 am$13.69, Nov 12 - Nov 22$7.46, Nov 15 5:27 am$1.96, Nov 15 5:27 am$13.69, Nov 12 - Nov 22$7.42, Nov 18 1:26 pm$1.86, Nov 18 1:26 pm$13.69, Nov 12 - Nov 22$7.40, Nov 20 6:04 pm$1.81, Nov 20 6:04 pm$13.69, Nov 12 - Nov 22$7.36, Nov 21 - Nov 23$1.75, Nov 22 9:21 pm$13.62, Nov 23 - Dec 13$7.36, Nov 21 - Nov 23$1.72, Nov 23 9:37 pm$13.62, Nov 23 - Dec 13$7.32, Nov 25 11:49 pm$1.66, Nov 25 11:49 pm$13.62, Nov 23 - Dec 13$7.22, Nov 29 6:50 pm$1.56, Nov 29 6:50 pm$13.62, Nov 23 - Dec 13$7.12, Dec 1 5:42 pm$1.50, Dec 1 5:42 pm$13.62, Nov 23 - Dec 13$7.00, Dec 3 4:11 pm$1.45, Dec 3 4:11 pm$13.62, Nov 23 - Dec 13$6.88, Dec 5 12:44 pm$1.51, Dec 5 - Dec 7$13.62, Nov 23 - Dec 13$6.80, Dec 7 11:23 am$1.51, Dec 5 - Dec 7$13.62, Nov 23 - Dec 13$6.68, Dec 9 12:36 pm$1.77, Dec 9 - Dec 13$13.62, Nov 23 - Dec 13$6.46, Dec 13 12:17 pm$1.77, Dec 9 - Dec 13$13.75, Dec 15 - Dec 29$6.26, Dec 15 10:48 am$2.05, Dec 15 10:48 am$13.75, Dec 15 - Dec 29$6.21, Dec 17 10:17 am$2.04, Dec 17 10:17 am$13.75, Dec 15 - Dec 29$6.10, Dec 22 7:02 am$2.19, Dec 22 7:02 am$13.75, Dec 15 - Dec 29$6.06, Dec 24 4:59 am$3.00, Dec 24 - Dec 30$13.75, Dec 15 - Dec 29$5.98, Dec 26 6:20 am$3.00, Dec 24 - Dec 30$13.75, Dec 15 - Dec 29$5.92, Dec 29 3:15 am$3.00, Dec 24 - Dec 30$14.46, Dec 30 - Jan 11$5.84, Dec 30 8:00 pm$3.00, Dec 24 - Dec 30$14.46, Dec 30 - Jan 11$5.75, Jan 1 9:54 am$2.99, Jan 1 - Jan 6$14.46, Dec 30 - Jan 11$5.58, Jan 4 11:38 am$2.99, Jan 1 - Jan 6$14.46, Dec 30 - Jan 11$5.46, Jan 6 3:21 pm$2.99, Jan 1 - Jan 6$14.46, Dec 30 - Jan 11$5.26, Jan 9 10:41 pm$3.00, Jan 7 - Feb 8$14.46, Dec 30 - Jan 11$5.20, Jan 11 2:40 am$3.00, Jan 7 - Feb 8$14.82, Jan 12 - Jan 27$5.04, Jan 13 11:09 pm$3.00, Jan 7 - Feb 8$14.82, Jan 12 - Jan 27$4.96, Jan 15 4:24 pm$3.00, Jan 7 - Feb 8$14.82, Jan 12 - Jan 27$4.88, Jan 18 11:50 pm$3.00, Jan 7 - Feb 8$14.82, Jan 12 - Jan 27$4.84, Jan 20 3:30 pm$3.00, Jan 7 - Feb 8$14.82, Jan 12 - Jan 27$4.80, Jan 22 6:14 am$3.00, Jan 7 - Feb 8$14.82, Jan 12 - Jan 27$4.70, Jan 25 12:08 pm$3.00, Jan 7 - Feb 8$14.82, Jan 12 - Jan 27$4.65, Jan 27 5:47 am$3.00, Jan 7 - Feb 8$15.19, Jan 28 - Feb 6$4.60, Jan 28 10:25 pm$3.00, Jan 7 - Feb 8$15.19, Jan 28 - Feb 6$4.47, Feb 1 10:48 am$3.00, Jan 7 - Feb 8$15.19, Jan 28 - Feb 6$4.42, Feb 3 7:29 am$3.00, Jan 7 - Feb 8$15.19, Jan 28 - Feb 6$4.36, Feb 5 1:32 am$3.00, Jan 7 - Feb 8$15.19, Jan 28 - Feb 6$4.29, Feb 6 8:15 pm$3.00, Jan 7 - Feb 8$15.57, Feb 8 - Feb 15$4.13, Feb 10 10:27 am$2.99, Feb 10 - Feb 25$15.57, Feb 8 - Feb 15$4.03, Feb 12 6:22 am$2.99, Feb 10 - Feb 25$15.57, Feb 8 - Feb 15$3.95, Feb 14 1:27 am$2.99, Feb 10 - Feb 25$15.57, Feb 8 - Feb 15$3.87, Feb 15 9:46 pm$2.99, Feb 10 - Feb 25$15.66, Feb 17 - Apr 23$3.65, Feb 19 5:40 pm$2.99, Feb 10 - Feb 25$15.66, Feb 17 - Apr 23$3.55, Feb 21 3:27 pm$2.99, Feb 10 - Feb 25$15.66, Feb 17 - Apr 23$3.47, Feb 23 1:30 pm$2.99, Feb 10 - Feb 25$15.66, Feb 17 - Apr 23$3.39, Feb 25 11:33 am$2.99, Feb 10 - Feb 25$15.66, Feb 17 - Apr 23$3.29, Feb 27 9:42 am$2.69, Feb 27 9:42 am$15.66, Feb 17 - Apr 23$3.23, Mar 1 8:45 am$2.59, Mar 1 8:45 am$15.66, Feb 17 - Apr 23$3.11, Mar 3 2:11 pm$1.99, Mar 3 2:11 pm$15.66, Feb 17 - Apr 23$2.91, Mar 7 5:43 pm$1.89, Mar 5 - Mar 9$15.66, Feb 17 - Apr 23$2.83, Mar 9 7:17 pm$1.89, Mar 5 - Mar 9$15.66, Feb 17 - Apr 23$2.76, Mar 12 4:33 am$1.59, Mar 12 4:33 am$15.66, Feb 17 - Apr 23$2.63, Mar 14 11:34 am$2.39, Mar 14 11:34 am$15.66, Feb 17 - Apr 23$2.48, Mar 17 9:35 am$2.38, Mar 17 9:35 am$15.66, Feb 17 - Apr 23$2.42, Mar 19 3:47 pm$2.37, Mar 19 3:47 pm$15.66, Feb 17 - Apr 23$2.38, Mar 21 9:26 pm$2.32, Mar 21 9:26 pm$15.66, Feb 17 - Apr 23$2.34, Mar 24 4:42 am$2.26, Mar 24 4:42 am$15.66, Feb 17 - Apr 23$2.25, Mar 26 12:47 pm$2.13, Mar 26 12:47 pm$15.66, Feb 17 - Apr 23$2.11, Mar 28 8:51 pm$2.04, Mar 28 8:51 pm$15.66, Feb 17 - Apr 23$1.99, Mar 31 5:14 am$1.92, Mar 31 5:14 am$15.66, Feb 17 - Apr 23$1.85, Apr 2 7:20 pm$1.82, Apr 2 7:20 pm$15.66, Feb 17 - Apr 23$1.71, Apr 5 9:57 am$1.70, Apr 5 9:57 am$15.66, Feb 17 - Apr 23$1.55, Apr 8 1:45 am$1.53, Apr 8 1:45 am$15.66, Feb 17 - Apr 23$1.42, Apr 10 6:52 pm$1.42, Apr 10 6:52 pm$15.66, Feb 17 - Apr 23$1.35, Apr 12 6:16 am$1.33, Apr 12 6:16 am$15.66, Feb 17 - Apr 23$1.19, Apr 15 3:34 am$1.18, Apr 15 3:34 am$15.66, Feb 17 - Apr 23$1.05, Apr 17 3:37 pm$1.05, Apr 17 3:37 pm$15.66, Feb 17 - Apr 23$0.98, Apr 20 6:00 am$0.98, Apr 20 6:00 am$15.66, Feb 17 - Apr 23$0.85, Apr 23 12:20 am$0.81, Apr 23 12:20 am$15.66, Apr 25 11:57 pm$0.69, Apr 25 11:57 pm$0.68, Apr 25 11:57 pmOOS $15.66, Apr 28 11:53 pm$0.53, Apr 28 11:53 pm$0.53, Apr 28 11:53 pm$15.66, May 1 - Jun 5$0.44, May 1 - May 31$0.43, May 1 - May 7$15.66, May 1 - Jun 5$0.44, May 11 - May 31$0.44, May 1 - May 31$15.66, May 1 - Jun 5$4.43, Jun 5 - Jul 20$1.52, Jun 5 9:02 am$13.04, Jun 9 - Jun 28$4.43, Jun 5 - Jul 20$1.53, Jun 9 2:39 pm$13.04, Jun 9 - Jun 28$4.43, Jun 5 - Jul 20$1.51, Jun 13 - Jun 17$13.04, Jun 9 - Jun 28$4.43, Jun 5 - Jul 20$1.39, Jun 21 1:01 am$13.04, Jun 9 - Jun 28$4.43, Jun 5 - Jul 20$1.43, Jun 24 7:26 pm$13.04, Jun 9 - Jun 28$4.43, Jun 5 - Jul 20$1.54, Jun 28 9:50 pm$13.36, Jul 3 - Jul 23$4.43, Jun 5 - Jul 20$1.74, Jul 3 12:41 am$13.36, Jul 3 - Jul 23$4.43, Jun 5 - Jul 20$1.29, Jul 7 7:29 am$13.36, Jul 3 - Jul 23$4.43, Jun 5 - Jul 20$1.44, Jul 12 - Jul 16$13.36, Jul 3 - Jul 23$4.43, Jun 5 - Jul 20$1.59, Jul 20 2:15 am$13.36, Jul 3 - Jul 23$5.45, Jul 23 - Aug 1$1.64, Jul 23 - Jul 27$13.30, Jul 27 - Aug 1$5.45, Jul 23 - Aug 1$1.64, Jul 23 - Jul 27$13.30, Jul 27 - Aug 1$5.45, Jul 23 - Aug 1$1.69, Jul 30 6:59 pm$13.30, Jul 27 - Aug 1$5.45, Jul 23 - Aug 1$1.74, Aug 1 3:07 pm$12.00, Aug 5 - Aug 9$4.98, Aug 5 6:30 am$1.04, Aug 5 6:30 am$12.00, Aug 5 - Aug 9$5.03, Aug 9 12:34 am$1.09, Aug 9 12:34 am$12.30, Aug 12 - Aug 27$5.18, Aug 12 7:10 pm$1.24, Aug 12 7:10 pm$12.30, Aug 12 - Aug 27$5.17, Aug 16 12:51 pm$1.23, Aug 16 12:51 pm$12.30, Aug 12 - Aug 27$5.32, Aug 20 7:40 am$1.38, Aug 20 7:40 am$12.30, Aug 12 - Aug 27$5.45, Aug 24 - Aug 31$1.58, Aug 24 12:51 am$12.30, Aug 12 - Aug 27$5.45, Aug 24 - Aug 31$1.73, Aug 27 - Aug 31$12.60, Aug 31 - Sep 16$5.45, Aug 24 - Aug 31$1.73, Aug 27 - Aug 31$12.60, Aug 31 - Sep 16$5.62, Sep 4 9:38 am$1.63, Sep 4 - Sep 8$12.60, Aug 31 - Sep 16$5.57, Sep 8 7:25 am$1.63, Sep 4 - Sep 8$12.60, Aug 31 - Sep 16$5.52, Sep 12 - Sep 16$1.53, Sep 12 - Sep 16$12.91, Sep 19 - Sep 27$5.43, Sep 19 - Sep 23$1.44, Sep 19 - Sep 23$12.91, Sep 19 - Sep 27$5.63, Sep 27 6:19 pm$1.64, Sep 27 6:19 pm$13.23, Oct 1 - Oct 5$5.68, Oct 1 - Oct 14$1.69, Oct 1 - Oct 14$13.76, Oct 10 - Oct 17$5.68, Oct 1 - Oct 14$1.69, Oct 1 - Oct 14$13.76, Oct 10 - Oct 17$4.98, Oct 17 - Oct 23$2.11, Oct 17 9:47 pm$14.10, Oct 21 - Oct 23$4.98, Oct 17 - Oct 23$1.99, Oct 21 7:35 pm$14.10, Oct 21 - Oct 23$4.98, Oct 17 - Oct 23$2.48, Oct 23 - Oct 27OOS $14.10, Oct 27 4:25 pm$7.34, Oct 27 4:25 pm$2.48, Oct 23 - Oct 27OOS $14.45, Oct 31 4:16 pm$9.07, Oct 31 4:16 pm$3.11, Oct 31 4:16 pm$14.45, Nov 4 - Nov 6$9.30, Nov 4 4:24 pm$2.48, Nov 4 - Nov 15$14.45, Nov 4 - Nov 6$9.21, Nov 6 6:33 pm$2.48, Nov 4 - Nov 15$14.81, Nov 8 - Nov 10$9.05, Nov 8 8:46 pm$2.48, Nov 4 - Nov 15$14.81, Nov 8 - Nov 10$8.94, Nov 10 10:51 pm$2.48, Nov 4 - Nov 15$15.66, Nov 15 - Nov 28$8.82, Nov 15 1:30 am$2.48, Nov 4 - Nov 15$15.66, Nov 15 - Nov 28$9.10, Nov 19 10:32 am$2.47, Nov 19 - Nov 23$15.66, Nov 15 - Nov 28$8.87, Nov 23 8:37 pm$2.47, Nov 19 - Nov 23$15.66, Nov 15 - Nov 28$8.02, Nov 28 11:37 am$2.48, Nov 28 - Dec 8$15.18, Dec 3 8:40 am$7.16, Dec 3 8:40 am$2.48, Nov 28 - Dec 8$15.66, Dec 8 - Jan 12$6.23, Dec 8 6:33 am$2.48, Nov 28 - Dec 8$15.66, Dec 8 - Jan 12$5.21, Dec 13 8:21 am$2.47, Dec 13 8:21 am$15.66, Dec 8 - Jan 12$4.39, Dec 18 11:13 am$2.99, Dec 18 - Jan 7$15.66, Dec 8 - Jan 12$4.00, Dec 23 7:59 am$2.99, Dec 18 - Jan 7$15.66, Dec 8 - Jan 12$3.62, Dec 28 9:52 am$2.99, Dec 18 - Jan 7$15.66, Dec 8 - Jan 12$3.22, Jan 2 5:36 am$2.99, Dec 18 - Jan 7$15.66, Dec 8 - Jan 12$2.99, Dec 18 - Jan 7$2.98, Jan 7 - Jan 17$15.66, Dec 8 - Jan 12$2.98, Jan 7 - Jan 17$2.97, Jan 12 - Jan 17$16.25, Jan 17 - Jan 22$2.98, Jan 7 - Jan 17$2.97, Jan 12 - Jan 17$16.25, Jan 17 - Jan 22$6.27, Jan 22 - Jan 27$3.00, Jan 22 1:16 am$16.85, Jan 27 - Feb 11$6.27, Jan 22 - Jan 27$3.18, Jan 27 3:39 am$16.85, Jan 27 - Feb 11$6.07, Feb 1 2:37 am$4.84, Feb 1 2:37 am$16.85, Jan 27 - Feb 11$5.88, Feb 6 - Feb 27$4.70, Feb 6 5:56 am$16.85, Jan 27 - Feb 11$5.88, Feb 6 - Feb 27$4.58, Feb 11 8:14 am$15.66, Feb 16 - Feb 27$5.88, Feb 6 - Feb 27$4.53, Feb 16 5:06 pm$15.66, Feb 16 - Feb 27$5.88, Feb 6 - Feb 27$4.47, Feb 22 5:44 am$15.66, Feb 16 - Feb 27$5.88, Feb 6 - Feb 27$4.35, Feb 27 2:39 pm$16.25, Mar 10 3:08 pm$5.78, Mar 10 3:08 pm$3.11, Mar 10 3:08 pm$18.15, Mar 22 2:15 pm$5.68, Mar 22 2:15 pm$2.99, Mar 22 2:15 pm$15.66, Apr 3 - Apr 14$9.59, Apr 3 - Apr 14$2.98, Apr 3 - Apr 14 47,3631,358,542 1,562,500 1,171,875 781,250 390,625 Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun 2015 2016

Price Details

New

Last Seen $15.66 Apr 14, '16
Highest $18.15 Mar 22, '16
Lowest $12.00 Aug 5, '15
Average $16.90 (30d avg)
$16.41 (90d avg)
$15.80 (180d avg)
$14.76 (365d avg)
$14.20 (Lifetime average)
Added Dec 2, 2013

3rd Party New

Last Seen $9.59 Apr 14, '16
Highest $9.62 Aug 25, '14
Lowest $0.44 May 1, '15
Average $7.64 (30d avg)
$6.17 (90d avg)
$6.21 (180d avg)
$5.03 (365d avg)
$5.88 (Lifetime average)
Added Dec 2, 2013

3rd Party Used

Last Seen $2.98 Apr 14, '16
Highest $5.52 May 13, '14
Lowest $0.43 May 1, '15
Average $2.98 (30d avg)
$3.68 (90d avg)
$3.16 (180d avg)
$2.20 (365d avg)
$2.63 (Lifetime average)
Added Dec 2, 2013

Sales Rank

30 day average: 1,213,314
90 day average: 965,578

Product Description

BREAK THROUGH ANYONE'S ANGER AND WIN THEIR TRUST IN CRISES LARGE AND SMALL Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In , this seasoned expert offers verbal and nonverbal skills for handling communication crises in any public forum. -- Jim Owen, Executive Director, Member Relations, Edison Electric Institute -- Ari Weinzweig, cofounder and founding partner, Zingerman's, and author of Zingerman's Guide to Giving Great Service and Zingerman's Guide to Good Leading -- Win Porter, President, Waste Policy Center, former Assistant Administrator for Solid Waste and Emergency Response, U.S. Environmental Protection Agency

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