Creating Great Visitor Experiences: A Guide for Museums, Parks, Zoos, Gardens, and Libraries

By Routledge

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	New		3rd Party New		3rd Party Used
Latest	$30.63	Last Seen	~~$27.50~~	Latest	$32.76
Highest	$32.95 Oct 12, '15	Highest	$31.30 May 6, '14	Highest	$32.76 1 day ago
Lowest	$20.82 Aug 31, '14	Lowest	$15.46 Sep 21, '15	Lowest	$4.87 Sep 13, '14
Average	$25.69	Average	$24.37	Average	$15.92
Added	Sep 9, 2013	Added	Sep 9, 2013	Added	Sep 9, 2013

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Amazon Best Sellers Rank

30 day average: 755,248 | 90 day average: 659,100

Product Description

Museum and other non-profit professionals have begun to realize that the complete visitor experience is the key to repeat attendance, successful fundraising, and building audience loyalty. Taking lessons learned by successful experience-shapers in the for-profit world, Stephanie Weaver distills this knowledge for museums and other organizations which depend on visitor satisfaction for success. Is your institution welcoming? Are the bathrooms clean? Does the staff communicate well? Are there enough places to sit? These practical matters may mean more to creating a loyal following than any exhibit or program the institution develops. Weaver breaks the visitor experience down to 8 steps and provides practical guidance to museums and related institutions on how to create optimal visitor experiences for each of them. In a workshop-like format, she uses multiple examples, exercises, and resource links to walk the reader through the process.

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