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Buy from Amazon $64.00$1.96 $75.00 $50.00 $25.00 Aug Nov Feb May Aug Nov Feb May Aug Nov Feb May 2013 2014 2015 2016 $55.00, May 12 - Aug 6$49.50, Jul 9 - Jan 5$52.20, Jan 6 - Sep 13$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$27.64, May 5 4:05 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$27.52, May 7 10:58 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$27.39, May 10 7:22 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$27.28, May 13 4:19 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$27.18, May 15 8:27 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$27.82, May 17 - May 23$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$27.77, May 24 4:33 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$27.63, May 27 10:45 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$27.51, May 30 2:05 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$27.39, Jun 2 4:29 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$27.29, Jun 4 8:00 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$27.15, Jun 8 1:12 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$27.01, Jun 10 7:55 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$26.89, Jun 13 9:13 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$26.79, Jun 16 2:37 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$26.74, Jun 17 - Jun 19$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$26.61, Jun 22 3:34 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$28.19, Jun 25 4:46 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$28.07, Jun 27 1:46 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$27.89, Jun 30 5:19 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$27.77, Jul 3 2:51 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$27.67, Jul 5 10:45 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$27.49, Jul 8 2:09 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$27.24, Jul 11 6:48 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$26.99, Jul 14 9:53 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$26.75, Jul 17 2:41 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$26.59, Jul 19 4:25 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$26.42, Jul 22 9:43 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$26.33, Jul 25 10:38 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$26.21, Jul 28 3:07 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$26.05, Jul 31 5:32 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$25.89, Aug 3 10:00 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$25.69, Aug 5 3:59 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$25.41, Aug 8 11:30 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$25.15, Aug 11 10:17 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$24.91, Aug 14 8:18 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$24.70, Aug 17 8:42 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$24.54, Aug 19 12:21 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$24.28, Aug 22 1:32 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$23.98, Aug 25 4:57 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$23.80, Aug 27 8:56 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$23.50, Aug 31 7:46 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$23.30, Sep 2 3:59 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$23.09, Sep 6 5:42 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$22.92, Sep 8 6:15 pm$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$22.67, Sep 11 4:12 am$52.20, May 3 - Sep 13$52.20, Jan 6 - Sep 13$22.05, Sep 13 1:07 pm$55.10, Sep 15 - Jan 7$53.89, Sep 15 - Sep 17$21.39, Sep 15 4:16 pm$55.10, Sep 15 - Jan 7$55.09, Sep 19 - Sep 24$21.15, Sep 19 7:42 pm$55.10, Sep 15 - Jan 7$55.09, Sep 19 - Sep 24$8.31, Sep 22 12:34 pm$55.10, Sep 15 - Jan 7$55.09, Sep 19 - Sep 24$8.70, Sep 24 - Nov 8$55.10, Sep 15 - Jan 7$52.53, Sep 27 - Sep 29$8.70, Sep 24 - Nov 8$55.10, Sep 15 - Jan 7$55.09, Oct 1 - Oct 9$8.70, Sep 24 - Nov 8$55.10, Sep 15 - Jan 7$53.89, Oct 11 - Jan 2$8.70, Sep 24 - Nov 8$55.10, Sep 15 - Jan 7$53.89, Oct 11 - Jan 2$5.44, Nov 13 - Mar 18$55.10, Sep 15 - Jan 7$53.14, Jan 3 - Jan 7$5.44, Nov 13 - Mar 18$57.95, Jan 8 - Jan 22$53.95, Jan 8 - Jan 24$5.44, Nov 13 - Mar 18$61.00, Jan 24 - Jan 29$53.95, Jan 8 - Jan 24$5.44, Nov 13 - Mar 18$61.00, Jan 24 - Jan 29$55.30, Jan 26 - Jan 29$5.44, Nov 13 - Mar 18$57.95, Jan 31 - Feb 24$53.95, Feb 2 - Feb 26$5.44, Nov 13 - Mar 18$61.00, Feb 26 - Mar 2$53.95, Feb 2 - Feb 26$5.44, Nov 13 - Mar 18$61.00, Feb 26 - Mar 2$55.07, Feb 28 - Mar 2$5.44, Nov 13 - Mar 18$57.95, Mar 4 - Mar 18$53.95, Mar 4 4:45 pm$5.44, Nov 13 - Mar 18$57.95, Mar 4 - Mar 18$53.13, Mar 6 4:29 pm$5.44, Nov 13 - Mar 18$57.95, Mar 4 - Mar 18$53.11, Mar 8 3:59 pm$5.44, Nov 13 - Mar 18$57.95, Mar 4 - Mar 18$53.07, Mar 13 6:00 am$5.44, Nov 13 - Mar 18$57.95, Mar 4 - Mar 18$53.05, Mar 15 1:15 pm$5.44, Nov 13 - Mar 18$57.95, Mar 4 - Mar 18$53.02, Mar 18 2:36 am$5.44, Nov 13 - Mar 18$61.00, Mar 20 - Apr 24$52.89, Mar 20 10:04 am$5.40, Mar 20 10:04 am$61.00, Mar 20 - Apr 24$52.78, Mar 22 7:44 pm$5.36, Mar 22 7:44 pm$61.00, Mar 20 - Apr 24$52.73, Mar 27 9:38 am$5.14, Mar 27 9:38 am$61.00, Mar 20 - Apr 24$52.71, Mar 29 5:55 pm$5.01, Mar 29 5:55 pm$61.00, Mar 20 - Apr 24$52.79, Apr 1 4:04 am$4.68, Apr 1 4:04 am$61.00, Mar 20 - Apr 24$53.04, Apr 3 - Apr 6$2.93, Apr 3 8:21 pm$61.00, Mar 20 - Apr 24$53.04, Apr 3 - Apr 6$2.92, Apr 6 - Apr 9$61.00, Mar 20 - Apr 24$52.60, Apr 9 4:22 am$2.92, Apr 6 - Apr 9$61.00, Mar 20 - Apr 24$52.93, Apr 12 2:21 am$2.91, Apr 12 2:21 am$61.00, Mar 20 - Apr 24$52.60, Apr 15 12:51 am$2.89, Apr 15 12:51 am$61.00, Mar 20 - Apr 24$52.16, Apr 18 10:17 pm$2.99, Apr 17 - Apr 18$61.00, Mar 20 - Apr 24$51.94, Apr 21 2:15 pm$4.70, Apr 21 - Apr 24$61.00, Mar 20 - Apr 24$51.61, Apr 24 8:40 am$4.70, Apr 21 - Apr 24$61.00, Apr 27 - Jan 22$51.28, Apr 27 10:53 am$2.63, Apr 27 10:53 am$61.00, Apr 27 - Jan 22$53.04, Apr 30 8:21 am$4.67, Apr 30 8:21 am$61.00, Apr 27 - Jan 22$53.12, May 3 - Jun 7$4.64, May 3 12:56 am$61.00, Apr 27 - Jan 22$53.12, May 3 - Jun 7$4.61, May 5 7:13 pm$61.00, Apr 27 - Jan 22$53.12, May 3 - Jun 7$4.59, May 9 10:11 pm$61.00, Apr 27 - Jan 22$53.12, May 3 - Jun 7$4.53, May 13 2:43 am$61.00, Apr 27 - Jan 22$53.12, May 3 - Jun 7$4.46, May 16 2:17 pm$61.00, Apr 27 - Jan 22$53.12, May 3 - Jun 7$4.35, May 20 10:41 pm$61.00, Apr 27 - Jan 22$53.12, May 3 - Jun 7$4.23, May 25 12:33 am$61.00, Apr 27 - Jan 22$53.12, May 3 - Jun 7$4.12, May 29 11:06 am$61.00, Apr 27 - Jan 22$53.12, May 3 - Jun 7$3.97, Jun 3 2:35 am$61.00, Apr 27 - Jan 22$53.12, May 3 - Jun 7$3.79, Jun 7 8:15 pm$61.00, Apr 27 - Jan 22$53.03, Jun 11 - Jun 26$3.68, Jun 11 6:25 pm$61.00, Apr 27 - Jan 22$53.03, Jun 11 - Jun 26$3.67, Jun 15 1:01 pm$61.00, Apr 27 - Jan 22$53.03, Jun 11 - Jun 26$3.68, Jun 19 7:53 am$61.00, Apr 27 - Jan 22$53.03, Jun 11 - Jun 26$3.70, Jun 23 1:32 am$61.00, Apr 27 - Jan 22$53.03, Jun 11 - Jun 26$3.66, Jun 26 9:01 pm$61.00, Apr 27 - Jan 22$54.04, Jun 30 - Jul 10$3.58, Jun 30 10:21 pm$61.00, Apr 27 - Jan 22$54.04, Jun 30 - Jul 10$3.54, Jul 5 - Jul 10$61.00, Apr 27 - Jan 22$51.43, Jul 14 - Aug 5$3.46, Jul 14 3:41 pm$61.00, Apr 27 - Jan 22$51.43, Jul 14 - Aug 5$3.40, Jul 18 6:58 am$61.00, Apr 27 - Jan 22$51.43, Jul 14 - Aug 5$3.32, Jul 21 11:19 pm$61.00, Apr 27 - Jan 22$51.43, Jul 14 - Aug 5$3.24, Jul 25 12:58 pm$61.00, Apr 27 - Jan 22$51.43, Jul 14 - Aug 5$3.18, Jul 29 2:18 am$61.00, Apr 27 - Jan 22$51.43, Jul 14 - Aug 5$3.10, Aug 1 4:31 pm$61.00, Apr 27 - Jan 22$51.43, Jul 14 - Aug 5$3.04, Aug 5 7:56 am$61.00, Apr 27 - Jan 22$52.81, Aug 9 2:10 am$2.96, Aug 9 2:10 am$61.00, Apr 27 - Jan 22$52.48, Aug 12 8:43 pm$2.91, Aug 12 8:43 pm$61.00, Apr 27 - Jan 22$52.14, Aug 16 2:31 pm$2.86, Aug 16 2:31 pm$61.00, Apr 27 - Jan 22$51.82, Aug 20 9:02 am$2.78, Aug 20 9:02 am$61.00, Apr 27 - Jan 22$51.45, Aug 24 2:24 am$2.72, Aug 24 2:24 am$61.00, Apr 27 - Jan 22$51.57, Aug 27 - Aug 31$2.64, Aug 27 9:43 pm$61.00, Apr 27 - Jan 22$51.57, Aug 27 - Aug 31$2.62, Aug 31 2:42 pm$61.00, Apr 27 - Jan 22$51.67, Sep 4 11:18 am$2.61, Sep 4 - Sep 12$61.00, Apr 27 - Jan 22$54.13, Sep 8 - Dec 28$2.61, Sep 4 - Sep 12$61.00, Apr 27 - Jan 22$54.13, Sep 8 - Dec 28$2.60, Sep 16 - Sep 20$61.00, Apr 27 - Jan 22$54.13, Sep 8 - Dec 28$2.62, Sep 23 - Oct 5$61.00, Apr 27 - Jan 22$54.13, Sep 8 - Dec 28$2.61, Oct 10 - Oct 18$61.00, Apr 27 - Jan 22$54.13, Sep 8 - Dec 28$2.62, Oct 21 9:45 pm$61.00, Apr 27 - Jan 22$54.13, Sep 8 - Dec 28$2.61, Oct 25 5:58 pm$61.00, Apr 27 - Jan 22$54.13, Sep 8 - Dec 28$2.59, Oct 29 5:02 pm$61.00, Apr 27 - Jan 22$54.13, Sep 8 - Dec 28$2.51, Nov 2 4:37 pm$61.00, Apr 27 - Jan 22$54.13, Sep 8 - Dec 28$2.45, Nov 6 7:42 pm$61.00, Apr 27 - Jan 22$54.13, Sep 8 - Dec 28$2.40, Nov 10 10:19 pm$61.00, Apr 27 - Jan 22$54.13, Sep 8 - Dec 28$2.36, Nov 15 12:57 am$61.00, Apr 27 - Jan 22$54.13, Sep 8 - Dec 28$2.31, Nov 19 10:12 am$61.00, Apr 27 - Jan 22$54.13, Sep 8 - Dec 28$2.27, Nov 23 7:51 pm$61.00, Apr 27 - Jan 22$54.13, Sep 8 - Dec 28$2.22, Nov 28 10:44 am$61.00, Apr 27 - Jan 22$54.13, Sep 8 - Dec 28$2.18, Dec 3 7:35 am$61.00, Apr 27 - Jan 22$54.13, Sep 8 - Dec 28$2.13, Dec 8 5:22 am$61.00, Apr 27 - Jan 22$54.13, Sep 8 - Dec 28$2.07, Dec 13 7:25 am$61.00, Apr 27 - Jan 22$54.13, Sep 8 - Dec 28$2.01, Dec 18 10:16 am$61.00, Apr 27 - Jan 22$54.13, Sep 8 - Dec 28$1.97, Dec 23 7:00 am$61.00, Apr 27 - Jan 22$54.13, Sep 8 - Dec 28$1.96, Dec 28 - Jan 27$61.00, Apr 27 - Jan 22$55.33, Jan 2 - Jan 7$1.96, Dec 28 - Jan 27$61.00, Apr 27 - Jan 22$55.31, Jan 12 12:41 am$1.96, Dec 28 - Jan 27$61.00, Apr 27 - Jan 22$57.00, Jan 16 11:33 pm$1.96, Dec 28 - Jan 27$61.00, Apr 27 - Jan 22$57.99, Jan 22 12:32 am$1.96, Dec 28 - Jan 27$64.00, Jan 27 - Apr 14$60.00, Jan 27 - Apr 3$1.96, Dec 28 - Jan 27$64.00, Jan 27 - Apr 14$60.00, Jan 27 - Apr 3$2.40, Feb 1 - Apr 3$64.00, Jan 27 - Apr 14$61.64, Apr 14 2:50 pm$2.38, Apr 14 2:50 pm 234,7948,495,061 9,765,625 7,812,500 5,859,375 3,906,250 1,953,125 Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun 2015 2016

Price Details

New

Last Seen $64.00 Apr 14, '16
Highest $64.00 Jan 27, '16
Lowest $49.50 Jul 9, '13
Average $64.00 (30d avg)
$63.62 (90d avg)
$62.31 (180d avg)
$61.64 (365d avg)
$55.86 (Lifetime average)
Added May 12, 2013

3rd Party New

Last Seen $61.64 Apr 14, '16
Highest $61.64 Apr 14, '16
Lowest $51.28 Apr 27, '15
Average $60.00 (30d avg)
$59.71 (90d avg)
$56.98 (180d avg)
$54.91 (365d avg)
$54.07 (Lifetime average)
Added May 12, 2013

3rd Party Used

Last Seen $2.38 Apr 14, '16
Highest $28.19 Jun 25, '14
Lowest $1.96 Dec 28, '15
Average $2.40 (30d avg)
$2.32 (90d avg)
$2.28 (180d avg)
$2.83 (365d avg)
$8.40 (Lifetime average)
Added May 12, 2013

Sales Rank

30 day average: 8,157,219
90 day average: 7,940,516

Product Description

Customer service is at the center of many recent changes in work and organizations and is often celebrated as being of benefit to all. This book explores the real nature of customer service from different critical perspectives drawing on a wide range of sectors internationally.

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